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EU 1169/2011 scope and definitions: who the regulation applies to, and the words that matter

By the Menulta editorial team · Facts checked 15 October 2026 · Updated 15 October 2026

The short answer

Regulation (EU) No 1169/2011 applies to food business operators at all stages of the food chain whose activities concern providing food information to consumers. It covers all food intended for the final consumer, including food served by mass caterers such as restaurants, canteens, schools and hospitals, and food intended for supply to mass caterers. Article 2 defines the key terms, including 'food information', 'mass caterer', 'prepacked food', 'ingredient' and 'field of vision'.

Article 1: subject matter and scope

Article 1 sets out the purpose: a high level of consumer protection in relation to food information, taking account of differences in consumer perception and information needs, while ensuring the internal market works smoothly. It applies to food business operators at all stages of the food chain where their activities concern the provision of food information to consumers.

Article 1(3) makes it clear that the regulation applies to all foods intended for the final consumer, including foods delivered by mass caterers and foods intended for supply to mass caterers. Catering services provided by transport undertakings, such as airlines and trains, are covered when the departure point is within the EU.

Who counts as a food business operator

The regulation borrows the definition of 'food business operator' from Regulation (EC) No 178/2002, the General Food Law: the natural or legal person responsible for ensuring that the requirements of food law are met within the food business under their control. A 'food business' is any undertaking, public or private, for profit or not, carrying out any activity related to production, processing and distribution of food.

In practice that includes restaurants, cafés, bars, hotels, takeaways, food trucks, market stalls, bakeries, butchers, caterers, school and hospital kitchens, and charities serving food regularly. There is no exemption based on size or turnover for allergen information.

Key definitions in Article 2

These are the definitions that matter most for restaurants and food service.

Selected definitions from Article 2 of Regulation (EU) No 1169/2011
TermMeaning in plain terms
Food informationInformation about a food made available to the final consumer by a label, other accompanying material or any other means, including modern technology tools or verbal communication
Mass catererAny establishment, including a vehicle or stall, where food is prepared to be ready for consumption by the final consumer: restaurants, canteens, schools, hospitals, catering enterprises
Prepacked foodA unit for sale to the final consumer, food plus packaging, put into packaging before being offered for sale, so the contents cannot be altered without opening or changing the packaging
IngredientAny substance or product used in the manufacture or preparation of a food and still present in the finished product, even if altered; residues are not ingredients
LabelAny tag, brand, mark, pictorial or other descriptive matter on the packaging or container
Field of visionAll surfaces of a package that can be read from a single viewing point
LegibilityPhysical appearance of information, including font size, spacing, contrast
Distance communicationAny means of selling without the supplier and consumer being physically together

Why the 'food information' definition matters

The definition of food information is deliberately broad. It includes verbal communication and 'modern technology tools'. That means a waiter's answer, a chalkboard, a website, a delivery app and a QR code menu are all food information. Everything said or shown about a dish must therefore meet the general requirements of the regulation, such as Article 7's ban on misleading information.

Prepacked versus non-prepacked

The definition of prepacked food decides which rules apply. Food in packaging that cannot be altered without opening it, sold as a unit to the consumer, is prepacked and needs a full label. Food served on a plate, sold loose, packed at the customer's request or prepacked on the premises for direct sale is treated as non-prepacked under Article 44, where only allergen information is mandatory EU-wide.

Restaurants often handle both: dishes served at the table (non-prepacked) and bought-in prepacked products such as soft drinks, crisps or desserts sold in their original packaging, which keep their manufacturer's label.

What the regulation does not cover

Article 1(5) states that the regulation applies without prejudice to labelling requirements in specific EU rules for particular foods, such as wine, spirits, organic products, novel foods and food supplements. It also does not apply to food prepared at home for private domestic consumption, or to occasional handling and serving of food by private persons at events such as church or school fundraisers, according to the recitals.

Sources

This guide is general information, not medical or legal advice. Guests with an allergy should follow their doctor's advice. Operators should confirm their own setup with their food safety adviser or local authority.

Questions

Common questions

Does EU 1169/2011 apply to restaurants?
Yes. Restaurants are mass caterers under Article 2, and the regulation applies to food delivered by mass caterers.
Is there a small business exemption?
Not for allergen information. All food business operators providing food to consumers must provide allergen information, whatever their size.
Is a QR code menu 'food information'?
Yes. The definition covers information made available by any means, including modern technology tools and verbal communication.
Does the regulation cover airline catering?
Yes, for catering services provided by transport undertakings when the departure point is in the EU.
Does it cover a one-off charity bake sale?
The recitals indicate that occasional handling and serving of food by private persons at events is not intended to be covered. Regular charity food services may be.

Allergens on every dish, in your guest's language

Menulta keeps the allergen record per dish and shows it in 30 languages on a QR code menu.

How the QR code menu works

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